Frequently asked questions

We carry the full Strike Shadow lineup — three voltage platforms built for different riders:

It comes down to power and top end. The Strike Shadow 48V (3000W, 35 mph) is the entry point — confident power for newer and smaller riders. The Strike Shadow SX 60V (5000W, 45 mph) is the all-round sweet spot most riders land on. The Strike Shadow SV2 72V (7000W, 60 mph) is the flagship, built for experienced riders who want maximum torque and speed.

The Strike Shadow 48V tops out around 35 mph, the Strike Shadow SX 60V around 45 mph, and the Strike Shadow SV2 72V around 60 mph. Actual top speed varies with rider weight, terrain, tire choice, and battery charge.

Range depends heavily on rider weight, speed, terrain, and how aggressively you ride. the Strike Shadow 60V delivers roughly 40–52 miles per charge in trail riding.

The strike shadow takes approximately 3-4 hours for a full charge. Most riders charge overnight so the bike is ready the next morning.

Pick based on rider size, experience, and how much speed you want. As a rough guide: the 48V suits younger and first-time riders, the SX 60V is the do-it-all favorite, and the SV2 72V is for confident, experienced riders. Not sure? Email us your rider's age, size, and experience and we'll point you to the right one.

Yes. Every bike we sell is a genuine Strike Shadow, covered by the manufacturer's warranty and inspected before it ships. You're not buying a gray-market import or a rebadged copy — and you deal with real people who actually ride these machines.

They are — authentic Strike Shadow e-motos with genuine parts and full manufacturer warranty backing. As an authorized dealer, we handle warranty support directly so you're never chasing an overseas seller.

Current pricing for each model is on its product page but they cost between $1599 and $2899 for the strike shadow bikes

Yes — flexible in house financing is available at checkout with a 35-50 percent down payment required, so you can ride now and pay over time.

Yes — we ship across the United States, as well as Canada, Australia, Uk and part of Europe.

Most in-stock orders ship in a day and arrive in 3–5 days depending on your location. You'll get tracking as soon as your bike leaves us.

Inspect your bike on delivery. If you see shipping damage, take photos and email sales@strikeshadowebikes.com right away so we can sort it out quickly. The sooner you tell us, the easier it is to resolve.

Your Strike Shadow arrives mostly assembled, inspected, and charged — typically only the front wheel, handlebars, and a few bolts need finishing. However, final assembly and inspection must be done by a professional for your warranty to stay valid (see below).

Yes — this is required, not optional. Every Strike Shadow e-moto must be assembled and inspected by a certified professional technician for the warranty to be valid. This applies to every purchase, including bikes shipped directly to you.

These bikes use high-voltage battery systems, high-output controllers, and precision torque hardware. Incorrect assembly can cause part failure, electrical faults, or safety hazards — so self-assembly isn't permitted unless you're a qualified professional.

Any of the following qualifies: a licensed motorcycle technician, a certified e-moto or powersports mechanic, an authorized Strike Shadow / Throne / Strike dealer or service center, or a reputable bike shop with mechanics trained in e-moto systems.

Keep a dated assembly invoice, a technician's work order, or a dealer build sheet confirming proper setup and inspection. You'll need it if you ever make a warranty claim — without it, the warranty can be voided.

Coverage runs from your purchase date and protects against manufacturing defects:

Full details are on our Warranty page.

Normal wear and tear (tires, tubes, brake pads, grips, chain, bearings), improper assembly or maintenance, non-approved modifications, accidents, misuse, jumping, stunts, racing, water damage to electronics, commercial or rental use, and cosmetic blemishes after delivery. In short: it covers manufacturing defects, not wear or misuse.

Email sales@strikeshadowebikes.com with your proof of purchase, the bike's serial number, clear photos of the issue, and your proof of professional assembly. We'll handle the claim with the manufacturer from there. See the Warranty page for the full process.

Orders can be cancelled within 24 hours of being placed. Email sales@strikeshadowebikes.com as soon as possible with your order number, and wait for our written confirmation — your cancellation isn't complete until you receive it. Orders process quickly, so contact us immediately.

If an order has already shipped, you can recall it or refuse delivery, but a 25% restocking fee applies and shipping costs are non-refundable. Bikes must be unused and in original, resalable condition. Full terms are on our Returns & Cancellations page.

That's handled as a warranty claim, not a return — see Warranty. If you're unsure which applies, just email us and we'll guide you.

No. Strike Shadow e-motos are built for off-road and private property use only. They are not street-legal and aren't designed for public roads, streets, or highways, or for areas requiring registration. Rules vary by location, so always check your local regulations — riding in violation of them can also void warranty coverage.

As a general guide, the 48V suits younger and beginner riders, the SX 60V fits intermediate riders, and the SV2 72V is for experienced riders. Always match the bike to the rider's size, skill, and confidence rather than just age.

At minimum, a properly fitted helmet, plus gloves, sturdy footwear, and eye protection. Body armor, knee and elbow guards are strongly recommended, especially for younger or newer riders and anything beyond gentle trail use.

Yes. We keep genuine Strike Shadow parts — sprockets, chains, controllers, and wiring harnesses — available, so you're not stuck when something needs replacing down the road.

Email us any time at sales@strikeshadowebikes.com — a real person answers, usually the same business day.